Frequently Asked Questions
Q5 - How do I change the Session ID / connect to a different USB host?
Unlike other Qwizdom hardware, changing the Session ID on Q5 devices does not require the installation of the Qwizdom Connect Suite, Actionpoint Suite, or OKTOPUS for the remote to save the new Session ID.
Steps:
Steps:
- Turn the remote on and after the screen says “Not Found”, press Menu.
- Scroll up to “Enter Session ID” and press the middle button on the directional pad.
- Type the Session ID in, and press the send key (top left of remote) to save.
Alternatively:
- Turn the remote off and ensure it is not plugged into the charger.
- Using a pin or a paper clip, press down the reset pinhole found in the crevice of the on/off switch.
- Turn the remote back on again. It will prompt for a Session ID.
- Type the Session ID in, and press the send key (top left of remote) to save.