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Frequently Asked Questions

The Actionpoint toolbar was present, but has now disappeared. How do I get it back?

PowerPoint may have closed due to an error and disabled 3rd party add-ins.

Office 2003:
Please create a support ticket for help with this version of Office.

Office 2007:
1. Click the Office Button at the top left of PowerPoint
2. Click PowerPoint Options
3. Click Add-ins
4. At the bottom, beside “Manage”, select “Disabled Items” and select Go.
5. Enable the Actionpoint Addin and click OK. The toolbar should now reappear.

Office 2010, Office 2013, and Office 2016
1. Click File
2. Click Options
3. Click Add-ins
4. At the bottom, beside “Manage”, select “Disabled Items” and select Go.
5. Enable the Actionpoint Addin and click OK. The toolbar should now reappear.

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