Your web browser is out of date. Please upgrade to get the most out of this website.
Please submit your quote request and we will contact you shortly.
To set up and begin using your response system, please see the:
(PC) Actionpoint Quick Start Guide, or
(Mac) Actionpoint Quick Start Guide.
To set up and begin using your response system, please see the:
(PC) Connect Quick Start Guide, or
(Mac) Actionpoint Quick Start Guide.
1. Install Qwizdom software.
K-12 Teachers see the:
(PC) Connect Quick Start Guide, or
(Mac) Actionpoint Quick Start Guide.
All other customers see the:
(PC) Actionpoint Quick Start Guide, or
(Mac) Actionpoint Quick Start Guide.
2. Present with QVR.
K-12 Teachers see the:
QVR Quick Start Guide for Connect
All other customers see the:
QVR Quick Start Guide for Actionpoint
Go to Support > Download for the latest version of our software.
K-12 Teachers choose the Qwizdom Connect software suite (which includes Actionpoint, as well as access to curriculum).
All other customers select Actionpoint--our PowerPoint plugin.
Microsoft Windows users:
Apple macOS users:
Microsoft Windows 8.1 and 10
Apple macOS 10.13--10.15
Microsoft Windows users:
- Office 2010 (SP2)
- Office 2013
- Office 2016
Office 2003 and 2007 have reached extended end-of-life support from Microsoft, and so are no longer officially supported for the Actionpoint plugin.
Mac Users:
- Microsoft Office for Mac 2016
Microsoft Office 2011 for Mac has reached end-of-life support from Microsoft, and so is no longer officially supported for the Actionpoint plugin.
You will need to uninstall and reinstall Qwizdom Actionpoint after upgrading your version of Office to maintain full compatibility.
Update computers to recommended software requirements
Operating System: Windows 7 (SP1), Windows 8 or Windows 8.1
Microsoft Office: Office 2010 (SP2), Office 2013, or Office 2016.
We strongly advise installing all latest updates for your Microsoft Products prior to installing Qwizdom Actionpoint.
Install the prerequisites
Actionpoint requires additional prerequisites not supplied by Windows updates.
If installing locally, the exe file will automatically detect software on your system and installs prerequisites as required. This is not possible when using the MSI.
The IS prerequisites can be extracted from the exe to a folder using the /a parameter. A sample command is
“C:\Setup.exe” /a”C:\temp”
Download the latest exe installer
Roll out the MSI
Switches you can use when rolling out Actionpoint:
/L language ID
/S Hide installation dialogue. For silent mode use /S /v/ qn
/V parameters to MsiExec.exe
UA
UW
/UM
/US
Standard-User Installation for PowerPoint plug-in (Actionpoint)
Once rolled out successfully, staff may see a “Publisher cannot be verified” message when they log in and start the PPT plug-in (Actionpoint) for the first time, depending on system wide user privileges.
They should click “install” at this point.
MSI-Specific Troubleshooting
If a prerequisite is missing or not installed correctly, PowerPoint will display the Actionpoint Add-in as “inactive”, giving a run-time error when you look in the Add-ins section.
On a test machine, run the Actionpoint exe file locally. If any prerequisites appear in the list, it means that the prerequisite rollout has not been successful.
Windows users:
In the Windows version of Actionpoint, opening the program should cause PowerPoint® to open, with an Actionpoint tab added into the PowerPoint® toolbar. If your PowerPoint® toolbar does not appear when opening Actionpoint, check to make sure that all Microsoft Windows and Microsoft Office updates have been installed on your computer. Install all available updates, restart the computer if required then reopen Actionpoint. The toolbar should appear. If you still encounter problems, please create a support ticket using the link above.
macOS users:
Mac Actionpoint works in conjunction with Microsoft PowerPoint 2016. Opening Mac Actionpoint will cause PowerPoint® to open as well. The Mac Actionpoint toolbar appears in addition to the PowerPoint® display.
Windows Only
PowerPoint may have closed due to an error and disabled 3rd party add-ins.
Office 2010, Office 2013 and Office 2016
1. Click File
2. Click Options
3. Click Add-ins
4. At the bottom, beside “Manage”, select “Disabled Items” and select Go.
5. Enable the Actionpoint Addin and click OK. The toolbar should now reappear.
January 12, 2021:
In the current Windows version of our software, the response graph and presentation games have stopped working due to Adobe having blocked Flash content from running in Flash Player. Our development team is implementing new non-Flash-based charts, and we hope to have updated software versions available soon.
Unfortunately, the presentation games (like Fast Track, Mission to Mars, etc.) will take longer to rebuild, so will temporarily be removed as that development is in process.
Windows users:
When using an "Extended" display setup, the Actionpoint graphs will pop up on the Primary display each time. You can drag the graph onto the secondary display if you want to utilize PowerPoint's "presenter notes", but in all other cases we recommend using a clone/duplicate setup. This means that both screens will show the same content.
In Windows 7, 8, and 10, press and hold the Windows key on your keyboard and tap "P" until the option for "Duplicate" or "Clone" is selected. When the buttons are released, the cloned configuration will take effect.
If your host is plugged into your computer, the Session ID should appear at the top of the Qwizdom Tools menu window.
In the Windows version of the software, click the Qwizdom Tools icon in the tray at the bottom of the screen (near your clock, may be in Hidden Icons).
On a Mac, the Qwizdom Tools icon is at the top of your screen (near the signal strength indicator).
Windows users:
Open the Start menu at the bottom left of the screen, and scroll down the list of programs. Click the Qwizdom folder, then select Qwizdom Tools. The icon should now appear in the tray.
Mac users:
On a Mac, the Qwizdom Tools icon is at the top of your screen (near the signal strength indicator). If you don’t see the icon, go to Finder/Applications, double-click the Qwizdom Connect folder then open the Qwizdom Tools application.
If you know your license is current, but got a message within Qwizdom Connect that it has expired, it's probably just due to not having logged in for a while. The system requires occasional logins to sync licenses and make sure everything's up-to-date.
Open Connect and at the top of the screen (next to File) go to Qwizdom Online > Login to Qwizdom Online. Enter your account credentials. Then close out of the Connect software and quit Qwizdom Tools if open (small icon down in the tray of the computer by your clock, if on a PC). Re-open Connect and re-select the activity. If the expiration notice continues, submit a ticket at the Support Center, or email support@qwizdom.com.
The USB Host is located in the back compartment of the Q7RF Tablet or in the front pocket of the remote bag.
Please note: To obtain the latest firmware, you must install the current PC version of Qwizdom software available from the Downloads page.
1. Plug your black HID USB Host into an available USB port.
2. At the bottom right of your Windows taskbar in the System Tray, click the Qwizdom Tools icon.
3. Select Utilities > Firmware Updater.
4. Click Next to update your host firmware.
5. Select “Browse for File” and click the “…” icon on the right hand side. (This will automatically open the Firmware folder.)
6. Select the latest .s19 file (e.g. QHost_1_10.s19).
7. Click Open, and follow the rest of Wizard to complete the update.
Once updated, your host will be ready for communication again with your remotes.
If you have a black host and do not have Q5s, or any Q4s older than version 1.34 (number displays immediately after turning remote on):
1. Plug in the black host.
2. Click the Qwizdom Tools icon (in the tray of a PC or the top of a Mac).
(PC): Choose Utilities > Remote Assignment.
(Mac): Choose Utilities > Remote Preferences > Assigned Fixed Remote IDs > Continue.
3. In the Remote Assignment window, set the Starting Remote Number to one greater than your old set. (For example, if adding to a set of 24 remotes, enter '25' as the Starting Number.)
4. Check Auto-increment Remote Number. (Then Detect if on a PC.)
5. Click Start.
6. Enter the Session ID into the remote.
7. Once each remote has connected, click Stop in the Remote Assignment window. (Then Done if on a Mac.)
If you have a red host and/or Q5s or any Q4s older than version 1.34 (number displays immediately after turning remote on): submit a ticket at the Support Center to request directions for adding to a set of older hardware.
If you have received a new replacement USB HID host, existing remotes will need to be reassigned as a fixed set to find the new device.
Use these directions if you have QVOTE, Q2s, Q6s, or Q4s version 1.34 or greater (number displays immediately after turning remote on):
(PC) Remote Assignment
(Mac) Remote Assignment
If you have Q5s, or any Q4s older than version 1.34 (number displays immediately after turning remote on): submit a ticket at the Support Center to request directions for reassigning a set of older hardware.
If you are using multiple sets of remotes assigned to different USB hosts, you can use the sets simultaneously.
Please note the following:
Steps:
To change or re-enter Session ID:
1. Make sure the host/receiver is plugged in and remote turned on.
2. Wait for the remote to time out and turn off.
(Note: with newer versions of the Q2, you don't have to let it time out, so you can move directly to the next step.)
3. When you turn it back on, press the Help key.
4. When you see --S on the display, it is prompting you for the Session ID. Enter it and press the On/Off key to send/confirm.
Q2 Response:
When a question has been posed during an activity, participants will see a blank screen with a battery icon (or may see their remote ID as well). To respond, just press T(yes)/N(no), or the Multiple Choice letter (A—F), or the Numeric single-digit answer, depending on question type.
Q2 Common Screen Displays
_ _ S : Enter Session ID. (See previous FAQ.)
_ _U : The remote is asking for a Participant ID. (Enter the UserID and press the On/Off Key to send/confirm.)
_ _ A : Displays when the remote is requesting an Answer Key activity number.
Prompt only appears when multiple test versions are being presented.
- - - : Remote cannot find host and will power down.
- - : Remote is searching for the host.
: Battery icon indicates battery charge when remote is on.
Q2 Low Battery
On occasion, the Q2 may display a false Low Battery signal.
When the Low Battery icon appears:
1. Remove the batteries.
2. Press and hold the Q2’s on/off button for around 15 to 20 seconds.
This will discharge the remote.
3. Insert the batteries and turn it on.
If the low battery icon disappears, continue to use the remote.
If the batteries really are low, the low battery icon will remain.
At this point, replace with new, good-quality, non-rechargeable alkaline AAA batteries.
Click here to download the Q2 Information Card.
Plug in your USB receiver before you begin. This will allow an active session to be established immediately which will allow your remotes to connect.
Click here to download the Q4 Information Card.
Plug in your USB receiver before you begin. This will allow an active session to be established immediately which will allow your remotes to connect.
Alternatively:
If problems persist, you may need to purchase a new battery or explore upgrade options. Please use the “Quote” link at the right hand side of the page to get in touch.
Click Here to download the Q5 Instructor Information card.
Plug in your USB receiver before you begin. This will allow an active session to be established immediately which will allow your remotes to connect.
To resolve this, your QVOTE remote will need to be re-assigned to your USB host.
Your QVOTE should now join the session correctly and the specified remote number should be present at the top right of the QVOTE screen.
Click here to download the QVOTE Information Card.
Plug in your USB receiver before you begin. This will allow an active session to be established immediately which will allow your remotes to connect.
To resolve this, your Q6 remote will need to be re-assigned to your USB host.
Your Q6 should now join the session correctly and the specified remote number should be present at the top right of the Q6 screen.
Click here to download the Q6 Information Card.
Click here to download the Q6i Information Card.
The Tablet needs to be charged a full 24 hours for the first time; or a long period of inactivity. The Pen may take slightly longer to fully charge. Generally, the Tablet will only need to be charged about 6 hours to be fully charged after the first initial charge.
Your tablet comes with two screen inserts—Standard and Presentation. (You can remove the one you don’t want to use.) The Standard Insert is great for anytime you wish to use the tablet as a simple drawing slate or mouse. Use the Presentation Insert for presentations with Qwizdom response devices.
Click here to download the Q7 User Guide.
Click Here to download the Q7 Information card.
A password reset link will be sent to your email address.