Documents

Uninstalling Qwizdom Connect

1. Go to Add/Remove programs in the Control Panel.
2. Search for Qwizdom Connect and click Remove.
3. The Install Shield wizard opens; follow the instructions.
4. Restart your computer for the changes to take effect.

Uninstalling USB Drivers (RF Host)
If the host is still not initializing after manually installing drivers, then the hardware needs to be completely removed and reinstalled. Follow the steps below.

1. Go to your Control Panel from either your Settings or Start menu.
2. Double-click System and click the Hardware tab or Device Manager tab. If you go to the Hardware tab, click Device Manager key.
3. Search for the Qwizdom RF Host under Universal Serial Bus Controllers, Ports, and/or Other or Unknown Devices.
4. Double-click the file and click the Driver tab.
5. Select Uninstall.
6. Unplug your host after it is uninstalled and go back to the Control Panel.
7. Double-click Add or Remove Programs and search for FTDI Universal Serial Converter Drivers.
8. When you find it, remove the file.

Uninstalling Qwizdom Actionpoint

1. Go to Add/Remove programs in the Control Panel.
2. Search for Qwizdom Actionpoint and click Remove.
3. The Install Shield wizard will appear; follow the instructions.
4. Restart your computer for the changes to take effect.

Uninstalling USB Drivers (RF Host)
If the host is still not initializing after following the steps above, then the hardware needs to be completely removed and reinstalled. Follow the steps below.

1. Go to your Control Panel from either your Settings or Start menu.
2. Double-click System and click the Hardware tab or Device Manager tab. If you go to the Hardware tab, click Device Manager key.
3. Search for the Qwizdom RF Host under Universal Serial Bus Controllers, Ports, and/or Other or Unknown Devices.
4. Double-click the file and click the Driver tab.
5. Select Uninstall.
6. Unplug your host after it is uninstalled and go back to the Control Panel.
7. Double-click Add or Remove Programs and search for FTDI Universal Serial Converter Drivers.
8. When you find it, remove the file.