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Frequently Asked Questions

I just installed Actionpoint but the toolbar is not appearing.

Windows users:
In the Windows version of Actionpoint, opening the program should cause PowerPoint® to open, with an Actionpoint tab added into the PowerPoint® toolbar. If your PowerPoint® toolbar does not appear when opening Actionpoint, check to make sure that all Microsoft Windows and Microsoft Office updates have been installed on your computer. Install all available updates, restart the computer if required then reopen Actionpoint. The toolbar should appear. If you still encounter problems, please submit a support ticket.

OS X users:
Mac Actionpoint works in conjunction with Microsoft PowerPoint 2016. Opening Mac Actionpoint will cause PowerPoint® to open as well. The Mac Actionpoint toolbar appears in addition to the PowerPoint® display.

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