Guest User | Sign In

Frequently Asked Questions

Q4 - How do I change the Session ID / connect to a different USB host?

When changing the Session ID on remotes, you have the option to renumber them manually, or let the software deal with numbering automatically as and when remotes connect. For example, if you want to renumber your remotes to join another kit which also has numbered remotes, and having set remote numbers is important to you, please read the following FAQ: How do I join handsets to another kit?

Otherwise, continue below to quickly reassign your devices to a different Session ID.

You will need to have the Qwizdom Connect Suite, Actionpoint Suite, or OKTOPUS installed.
Plug in the USB host that you would like to attach the remote to. This will create a live session which will enable the remotes to connect. If you enter an ID which the remote cannot find, the ID will not be saved.

Once you have plugged in your USB host, you can find the unique Session ID belonging to that host using the Qwizdom Tools icon.
You can also find the ID in the "Devices" tab of the Presentation Setup window, but please note that while in the Presentation Setup window, the session will not be active and your remotes will not connect.

Please Note:
When connecting to a red USB host, you can only use Q4 remotes with firmware version 1.37 or lower.
When connecting to a black USB host, you can use Q4 remotes with any firmware version.


  1. Turn on the remote and immediately press the Menu button repeatedly. The Menu will appear. "Help" is the first option.
  2. Press the right button > to navigate through the menu.
  3. "Sess ID" will appear (Session ID)*. Press the send/receive button to confirm.
  4. The current Session ID appears. It will ask if a new Session ID is required.
  5. Press Y or N
  6. If Y, enter the 6 digit Session ID of the host and press the send/receive button.
*If "SessĀ ID" does not appear, take the batteries out of the remote, put them back in, and try again.

Please Wait!

Please wait... it will take a second!