Frequently Asked Questions

Important Note regarding compatibility.

The drivers on this page as provided "as-is". They were last updated in 2009 and were designed for Windows XP and Vista. Instructions are provided below for later versions of Windows however there is no guarantee of compatibility.

In addition, support for the red USB host hardware was discontinued in 2012.

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Newer versions of the software will install the drivers required for the red USB host automatically. We recommend that you install the latest version of the software first, as this will ensure that you benefit from bug fixes and new functionality.
(See: How do I install the software?)

Otherwise, download the drivers from www.qwizdom.com/files/drivers.zip and follow the below instructions. If the drivers do not download, they may be blocked by your brower. Right-click the link and choose "Save Link As".


Windows Vista and 7 instructions

1. Click Start
2. Right-click Computer
3. Click Manage
4. In the left pane, click Device Manager
5. The Host should be listed with a yellow exclamation mark, questions mark, or as an unknown device
6. Right-click and select Update Driver Software
7. Select 'Browse my computer for driver software'
8. Click Browse
9. Navigate to the location of your extracted drivers from the link above.
10. Click OK
11. Click Next. Windows will now install the driver.
12. Click Close.

You may need to repeat steps 5 - 12 to install any remaining unknown devices.



Windows 8.1 and 10 Instructions

1. Right-click the Start Button and select “Device Manager”
2. The Host should be listed with a yellow exclamation mark, questions mark, or as an unknown device
3. Right-click and select Update Driver Software
4. Select 'Browse my computer for driver software'
5. Click Browse
6. Navigate to the location of your extracted drivers from the link above.
7. Click OK
8. Click Next. Windows will now install the driver.
9. Click Close.

You may need to repeat steps 3 - 9 to install any remaining unknown devices.