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Frequently Asked Questions

I get an IO error when trying to run a presentation.

Various causes may include:

  • Running a presentation directly from a synchronisation application such as Dropbox, OneDrive, Google Drive, etc.
    • The sync app may be interfering with Actionpoint's ability to read and write data to your PowerPoint presentation.
      To resolve, copy the file to a non-sync folder and run directly from there.
  • Running or saving from a network location
    • We recommend that you run the presentation from a local source and save results to a local source (ie a local hard drive), to avoid potential loss of data due to network disconnections.

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